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SHIPPING POLICY📦

🚚 Shipping Overview

At TwoHeads CA, we carefully produce, pack, and ship every order with attention to quality and reliability.

We ship via UPS or USPS, selecting the most appropriate carrier based on order size, weight, and destination.

Tracking information is provided once your order has been shipped.

✅ Free Shipping

Orders totaling $100 or more qualify for FREE shipping within the contiguous United States (48 states).

Free shipping does not apply to:

  • Alaska

  • Hawaii

  • U.S. territories (Puerto Rico, Guam, U.S. Virgin Islands, etc.)

  • APO/FPO addresses

  • Remote locations

Additional shipping charges may apply to these areas.

💰 Shipping Costs

 

For orders under $100, shipping costs are calculated separately based on:

  • Package size and weight

  • Delivery destination

  • Selected carrier

Final shipping costs will be displayed at checkout or provided upon request.

⏱ Production Time

 

Most items are custom printed and made to order.

Standard production time:
1–3 business days

Large or bulk orders may require additional processing time.

If you have a deadline, please contact us before placing your order.

📦 Delivery Time Estimates

 

After shipment, estimated delivery times are:

  • 2–5 business days within the continental U.S.

  • Longer transit times may apply for non-contiguous states and territories

Delivery times are estimates and not guaranteed.

📍 Shipping Responsibility

 

Once an order has been transferred to the shipping carrier, responsibility for delivery timing transfers to the carrier.

TwoHeads CA is not responsible for delays caused by:

  • Carrier issues

  • Weather conditions

  • Supply chain disruptions

  • Incorrect addresses provided by the customer

Customers are responsible for ensuring accurate shipping information at checkout.

📬 Lost or Damaged Packages

 

If your package arrives damaged or is marked delivered but not received:

We will assist where possible.

Questions?

For bulk orders, custom projects, or special shipping requests, contact us:

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